Brighton & Sussex · E-commerce
E-commerce Email Marketing That Actually Sells
I help e-commerce brands across Brighton, East Sussex and West Sussex turn their email list into their most reliable sales channel – with campaigns and automations built around your products.
- Brighton Based
- Serving East & West Sussex
- Klaviyo Specialist
- Direct 1:1 support
What is it?
E-commerce Email Marketing, Explained
E-commerce email marketing is the process of using targeted email campaigns and automated flows to drive product sales, recover abandoned carts, build customer loyalty and generate repeat purchases. Unlike paid ads, your email list is an asset you own – no algorithm changes, no rising costs. For e-commerce brands across Brighton and Sussex, it’s consistently the highest-ROI marketing channel available.
Why it works
Why E-commerce Brands Can't Afford to Ignore Email
If you're relying solely on paid ads to drive sales, you're leaving your most profitable channel sitting idle.
01
You own the audience
Unlike social media or paid ads, your email list belongs to you. No platform changes, no rising CPCs – just direct access to your customers whenever you need it.
£36
Average ROI for every £1 spent on email – Klaviyo
02
It converts better than any other channel
Email consistently outperforms social media and paid search for direct e-commerce revenue. Especially when it’s personalised, well-timed and built around your products.
4.29%
Average email conversion rate vs 1.81% for social – Shopify
03
Automations work 24/7
Once your email automations are set up, they run in the background recovering carts, welcoming new customers and driving repeat purchases – without you lifting a finger.
69%
Of abandoned carts can be recovered with the right email sequence
What’s included
What I Build For Your E-commerce Brand
Every service is delivered by me directly - no handoffs, no account managers.
01
Klaviyo Setup & Strategy
Full platform setup or audit, list segmentation, and a tailored strategy built around your products and customers.
Most popular
02
Campaign Management
Regular product campaigns, seasonal sends and promotional emails written, designed and sent for you.
03
Abandoned Cart Recovery
A multi-step flow that catches shoppers before they disappear – consistently the top revenue driver for e-commerce brands.
04
Welcome & Nurture Flows
Turn new sign-ups into first-time buyers with a warm, well-timed welcome sequence that introduces your brand properly.
05
Post-Purchase & Win-Back
Keep customers coming back. Drive reviews, loyalty and repeat purchases long after the first order.
06
Reporting & Optimisation
Clear monthly reporting on what’s working. Ongoing testing and improvements so results keep growing over time.
How it works
My Process
Simple, collaborative, and built around your business.
01
Discovery
I learn your products, customers and goals before touching anything.
02
Strategy
We map out which campaigns and flows to build first and why.
03
Build
I write the copy, design the emails and set everything up in Klaviyo.
04
Launch & Grow
We go live, monitor performance and keep optimising month on month.
E-commerce Email Marketing Across Brighton & Sussex
I’m based in Brighton and work with e-commerce brands across East Sussex, West Sussex and beyond. Whether you’re a product brand in Hove, an online retailer in Worthing or a growing e-commerce business in Lewes — I offer the same direct, results-focused email marketing service with no agency overhead and no account managers between us.
Brighton
Hove
East Sussex
West Sussex
Worthing
Lewes
Eastbourne
Crawley
Who this is for
Is This Right For You?
You'll get the most from this service if you're one of the following.
- An e-commerce brand in Brighton or Sussex with a growing list but no real email strategy
- An online retailer currently relying too heavily on paid ads for revenue
- A Klaviyo or Mailchimp user who knows they're not getting the most out of the platform
- A product business that wants to increase repeat purchases and customer lifetime value
- A Sussex-based brand that wants to work directly with someone, not a big agency
- Someone who's been meaning to sort their email automations for months but hasn't got round to it
FAQs
Common Questions
Do you work with e-commerce brands outside of Brighton?
Yes, while I’m based in Brighton, I work with e-commerce brands across East Sussex, West Sussex and the wider UK. Everything is handled remotely, so location is never a barrier.
How quickly will I see results?
Do I need a big email list?
Campaigns can generate revenue from the first send. Automations like abandoned cart and welcome flows typically start earning within the first week of going live. Longer term growth compounds over months as your list grows and we optimise.
Do I need a big email list to get started?
No. I’ve driven significant revenue for brands with lists of a few hundred subscribers. The quality of your audience and the strategy behind your emails matters far more than the size of your list.
What's the difference between this and your Email Automation Setup service?
The Email Automation Setup service is focused specifically on building your automated flows. This e-commerce email marketing service is broader — it covers campaigns, strategy, automations and ongoing management all together.
Ready to make email your best-performing channel?
Book a free 15-minute call. I’ll take a look at what you’ve got and tell you exactly what I’d do first to start driving revenue from your list.